Tech

A Roomba recorded a woman in the toilet. How did screenshots end up on Facebook?

Brookman explains that the regulatory hurdles that companies must overcome to collect data directly from consumers are fairly low. He notes that the FTC, or the state attorney general, can intervene if there are “unfair” or “deceptive” practices, but these are very narrowly defined: unless a rights policy The privacy policy specifically states “Hey, we won’t let contractors see your data” and they share it anyway, says Brookman, that the companies “may accept scams.” lie, that’s the primary way” for the FTC to “historically enforce privacy.” Meanwhile, proving that a behavior is unfair carries an additional burden—including proving harm. He added: “The courts have never really ruled on it.

Most companies’ privacy policies don’t even mention the collection of audiovisual data, with a few exceptions. iRobot’s privacy policy notes that it only collects audiovisual data if an individual shares images via its mobile app. LG’s privacy policy for the AI ​​and camera-enabled Hom-Bot Turbo+ explains that its app collects audio-visual data, including “audio, electronic, visual or similar information such as profile pictures, voice recordings, and video recordings”. And the privacy policy for Samsung’s Jet Bot AI+ Vacuum Cleaner with a lid and Powerbot R7070, both with cameras, collects “information you store on your device, such as photos, contacts, contacts, text logs, touch interactions, settings and calendar information” and “a recording of your voice when you use voice commands to control the Service or contact our Customer Service team .” Meanwhile, Roborock’s privacy policy makes no mention of audiovisual data, although a company representative told MIT Technology Review that consumers in China have the option to share that data.

iRobot co-founder Helen Greiner, who now runs a startup called Tertill that sells robot weeds in the garden, emphasizes that in gathering all this data, companies do not try invasion of customer privacy. She’s just trying to make better products—or, in the case of iRobot, “clean better,” she says.

However, even the best efforts of companies like iRobot clearly leave gaps in privacy protection. Giese, the IoT hacker, says: “It doesn’t look like something malicious, it’s just incompetence. “Traditional developers are not very good [at] security tools. Their attitude becomes “Try for the function and if it is working, deliver the product.”

“And then the scandals came,” he added.

Robot vacuum cleaner is just the beginning

The hunger for data will only increase in the coming years. Vacuums are just a small subset of the connected devices that pervade our lives, and the biggest names in robotics—including iRobot, Samsung, Roborock, and Dyson— are speaking out about ambitions far bigger than automated floor cleaning. Robots, including home robots, have long been the real prize.

See how Mario Munich, then senior vice president of technology at iRobot, explains the company’s goals for 2018. In a Presentations on the Roomba 980, the company’s first computer vision vacuum, he showed images from the device’s vantage point—including a kitchen with tables, chairs, and stools—in addition to how the robot’s algorithm will label and sense them. “The challenge is not in vacuuming. The challenge is with robots,” explains Munich. “We wanted to know the environment so we could change the robot’s behavior.”

This larger task is evident in the things Scale data annotators are required to label—not items on the floor to be avoided (a feature iRobot promotes), but items like “cabinet”, “kitchen countertop” and “shelf”. together help the Roomba J series device realize the entire space in which it operates.



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