‘Absolute shambles’: Willy Wonka event in Scotland leaves bad taste for attendees, kids in tears

One disgruntled attendee, Mr Stuart Sinclair, told Sky that the event was far from what the advertisements had shown.

The 29-year-old had travelled two hours to get to the event, with his two sons and four-year-old daughter.

He said his children received a few jelly sweets and a cup of soda at the event.

Describing the event as an “absolute shambles”, Mr Sinclair added that he had never seen anything like it.

Another attendee, Mr Jack Proctor, told Scottish media outlet STV News that he and his family found at the event “a disorganised mini-maze of randomly placed oversized props, a lacklustre candy station that dispersed one jelly bean per child, and a terrifying chrome-masked character that scared many of the kids to tears”.

Mr Paul Connell, an actor who had been hired by House of Illuminati to perform at the event, told STV News: “My heart sank looking around… I just felt sad because I was aware of how many kids were going to be coming through.”

In a Facebook post on Feb 24 that has since been deleted, House of Illuminati said that they were “truly sorry” for the “very stressful and frustrating day for many”.

“Unfortunately, last minute we were let down in many areas of our event and tried our best to continue on and push through, and now realise we probably should have cancelled first thing this morning instead,” it said.

“We fully apologise for what has happened and will be giving full refunds to each and every person that purchased tickets.”

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