Amazon provides services to thousands of users Inc’s services including Amazon Web Services (AWS), Prime Video and its eponymous e-commerce website were down for thousands of users on Tuesday, according to the shutdown tracking website Active

Downdetector, which shows more than 14,000 issues by people reporting issues to Amazon, tracks outages by collating status reports from a number of sources, including user-submitted errors on its platform. it.

Outages may affect a larger number of users.

“We are experiencing API and console issues in the US-EAST-1 Region,” Amazon said in a report on its service health dashboard, adding that it identified the cause and is working to resolve the problem.

This will be the company’s third shutdown this year.

In June, users experienced brief outages on Amazon’s platforms, including Alexa and Prime Video, before services were restored. In July, the e-commerce giant experienced an online store service disruption that lasted nearly two hours and affected more than 38,000 users.

(Reporting by Eva Mathews in Bengaluru; Editing by Shounak Dasgupta)

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