Buying a new car isn’t just hard these days – it’s even hard to fix one.
It’s just that there aren’t enough workers to do the job.
Dealers and auto repair shops are having a hard time recruiting and retaining technicians and other service department workers. Auto dealers, like many industries, are feeling the effects of what some call the Great Resignation, in which workers quit at high rates.
It is especially difficult for agents to retain service advisors, customer interactions, and service managers. But even before that, there was a stubborn, decades-long shortage of auto technicians who repair cars.
Industry analysts say low wages, a lack of a clearly defined career path and a generation diverging from jobs in occupations are making it harder to attract and retain people in the long term. difficult.
Meanwhile, insiders say the transition to electric vehicles makes for one of the most exciting times to consider an automotive tech career since the dawn of the industry. Some hope the opportunity to learn cutting-edge technology will help attract workers back into the field.
