Delhi Governor Lt VK Saxena has issued a directive to MCD to perform all their services requiring the public interface to be IT-supported and make it online by 31st July.
Assessing the IT initiatives being implemented by the MCD during the June 24 meeting, Governor Saxena emphasized that all services are citizen-centric such as birth and death registration, property tax property, electronic mutation, building plan sanction, layout approval, permits, conversion and parking fees, advertising and hoarding fees, cremation, burial and garbage truck tracking, etc. to date has been planned to be computerized in a piecemeal manner, put online on a common easily accessible platform and fully supported by IT.
Stressing that the aim should be to ensure a minimal human interface in the delivery of its services, LG says this will, while ensuring “timely and efficient delivery”, and reduce public inconvenience and harassment and curb inefficiencies and corruption at all levels.
Appreciating MCD for its efforts to fully include birth and death registries, he asked to link this database to government agencies that provide services such as food security, pensions, maternity benefits and other benefit programs, for automatic updating or deletion of names that may occur at birth or at death.
Saxena Central Governor said, “This will ensure the sealing of leaks and prevent cases of ‘ghost beneficiaries’.”
When informed of the high 26% of births registered at home rather than in a hospital/nursing home, he directed officials to randomly check the ward with the most home births and find the cause.
Directing officials to achieve full automation in the filing, collection, assessment and recovery of property taxes, Saxena advised that all properties in the city be limited to commercial as well as residential. are subject to tax so that MCD’s income increases and it can provide better services.
Expressing concern about the fact that properties, commercial establishments and residents in up to 65% of Delhi’s geographical area do not have to pay any property tax, LG Saxena said, “It is a situation. unfortunate, unfair and irreversible situation. Since the entire city and not just 35% of the inhabitants of 110,000 homes live in authorized colonies / the government is using the amenities and services provided by the city corporation, it would only be fair and it is reasonable that all pay property tax at the difference as per their self-assessed financial status”. For this purpose, he instructed officials to simplify property tax registration forms and ensure its Aadhaar linkage.
In this regard, LG has asked officials to bring residents and RWAs on board and address their concerns. Such cooperation with citizens will not only facilitate honest self-assessment on part of the assessments, he said, but also enhance tax collection, transparency and ensure better services for people. people.
LG emphasized that MCD must make every effort to enhance revenue and reiterated that the goal is to turn the city corporation’s finances, currently in red, to a strong green.