Disney+ Hotstar is experiencing an outage for some users in India in the midst of a popular cricket match, drawing criticism from customers at a time when the Disney jewel is facing multiple setbacks in the country. South Asian market.
It’s not clear what led to the glitch, which Hotstar admitted was an “unforeseen technical issue” across its apps and web. The domain registrar’s records show that Hotstar renewed the domain name, Hotstar.com, on February 17. If Disney had lost ownership of the domain in a short period of time, it would have taken some time to do so. New changes are reflected for all users.
DownDetector, a web reliability monitoring service, reported a spike in the number of complaints surrounding Hotstar on Friday. Many users on social media also noted that they were unable to use the app on their phones and desktops.
A spokesperson for Hotstar did not immediately respond to a request for comment.
The power outage occurred amid an ongoing senior cricket tournament between India and Australia. Hotstar, one of the most popular video streaming services in India, recently lost streaming rights to popular IPL cricket tournament in what analysts say could subvert its customer base in the country.
The company is also Report set to lose permissions to stream HBO shows in the country, according to Deadline.
