DoorDash is launched a new ‘Package’ offers allows users to request a delivery person to pick up a prepaid package from their home and have it delivered at a UPS, FedEx, or USPS location. company started testing this feature in March 2022 as part of a small beta test and is now officially rolling out. For $5 for standard users or $3 for DashPass members, users can get up to five packages picked up and returned in the same order.
To get started, you need to select the Packages center at the top of the DoorDash homepage and select the carrier that corresponds to the package you are returning. Or, you can type “package” into your search bar. Then you need to have your packages ready and attach a prepaid shipping label to them. If you have a shipping QR code, you can send the QR code directly to your shipper in the DoorDash app. Your shipper will send you a confirmation photo after delivering your package at the designated store.
During beta testing, DoorDash said it wanted to help users avoid the tedious task of bringing a package to the post office for a return. The company notes that while returns are common, they can be time consuming, which is why it wanted to create a way to simplify the return process by leveraging its infrastructure. its current logistics. DoorDash also says that shippers on its app are always looking for new ways to make money through the platform, and this new feature will give them an additional option to do so.
DoorDash said it plans to continue to explore new ways to bring more convenience to users, while giving delivery people the opportunity to earn more on their platform.
DoorDash is not the only delivery company offering such a service. Back in 2015, Uber offered a “time limit” option for the customer to send the parcel back to the post office. This feature is called “Returns” and is provided by UberRush, Turn off in 2018. Similarly, an on-demand shipping startup formerly called Shyp offered a service to pick up packages and deliver them to their destination. Company end of activity in 2018 after struggling to find a model that could expand beyond its San Francisco launch point.