Good news for travelers! You probably won’t have to pay an Uber cancellation fee, and it’s unlikely that the driver will cancel. Uber has taken several steps to provide a good travel experience for both drivers and passengers.
Every time you order an Uber taxi, does the driver ask you where to drop off? That’s because the driver doesn’t see the drop location. In fact, many times, after you tell the driver your destination, he will use delay tactics and not show up at your door. Best of all, he won’t cancel the trip. This forces travelers to cancel to try again. That also means, travelers have to pay Uber trip cancellation fees. However, Uber has now made it easier for drivers and travelers alike. Uber is now showing the ride’s destination to drivers before they decide to accept the ride. “We understand the feeling you get when a driver calls and asks the dreaded question: ‘Jana Kahan Hai’ and then cancels the ride. To alleviate frustration for riders and drivers, we present is showing trip destinations to drivers before they decide to accept the company said in a statement.
The prepaid destinations feature is already available in 20 cities and will be extended to all other cities. As this is a significant change, Uber will continue to monitor feedback from drivers and riders, and repeat these thresholds over the next several weeks. This is not all that Uber has made some changes to empower drivers. “Our aim is to provide a safe and reliable platform for drivers and riders. A missed trip is unacceptable. Here are some of the steps we’re taking to make it happen. Take back the magic,” Uber said. Also read: Top 5 smartwatches under 5,000: Playfit Dial, Realme Watch S, etc
The steps include:
1. Resolving income amid rising fuel costs
Over the past few weeks, Uber has increased fares to cushion drivers against the impact of rising fuel prices across many Indian cities. The increase in fares will directly boost drivers’ earnings per trip.
2. Long distance pickup
Drivers understandably dislike having to drive out of their way to pick up passengers. To remedy this, Uber has introduced additional earnings for drivers in case they have to travel long distances to pick up passengers. This will give the driver the comfort to accept more rides and will benefit the driver as ride reliability increases. Drivers will be able to see earnings for long pick-ups, displayed separately on fare receipts.
3. Pay the way the driver wants
Everyone’s needs are different and when it comes to payment modes or cycles – we want to make it easy for drivers to use the way they like. Uber only offers drivers a payment method (cash or online) before the ride begins. This allows drivers to choose a cash-only ride if that’s what they need. Going one step further to make the decision of cash or online irrelevant, the company has now introduced a daily payroll process for drivers. This will ensure that Monday through Thursday trip earnings, are credited to the driver the next day, while Friday through Sunday earnings, are credited Monday. Also read: Good news for iPhone 13, iPhone 12, and iPhone 11 users! Coming to your phone – iOS 16
4. Achieving the required service quality for the rider
Uber is reinforcing service quality expectations with drivers, especially in areas like cancellations and securing AC rides. In addition to driver notifications and training, repeated complaints from riders about these quality of service essentials can lead to penalties and even restrictions on app access. .
