‘Major’ cyber attack could take longer for NHS 111 calls to be answered this weekend | UK News

People seeking medical help through the NHS 111 service are being warned there could be delays after a cyberattack resulted in a “major” computer system failure.

The security issue was identified at 7 a.m. Thursday and it affected the system used to dispatch ambulances, make after-hours appointments and issue emergency prescriptions.

There are concerns that these technical difficulties may not be fully resolved until next week.

The Welsh Ambulance Service said the outage was significant and had far-reaching effects – and affected all four countries in the UK.

Despite “developing and implementing plans so that services can continue to operate”, this weekend for 111 in Wales will be busier than usual – and it may take longer for services to continue. the call is answered.

NHS England said 111 services are still available and there is “very little disruption for now”, with “tried and tested contingency plans”.

A Scottish government spokesman said it was aware of a reported disruption to the system used by one of NHS Scotland’s providers – adding it was working with health boards and the National Cybersecurity Center “to fully understand the potential impact”.

Northern Ireland’s Department of Health is also working to minimize disruption and steps have been taken to avoid the risk of other critical systems and services being affected.

Advanced, a provider of software and services affected by the cyber attack, said the problem was only with “a small number of servers”, which account for 2% of its healthcare and healthcare infrastructure.

Chief executive Simon Short added: “We continue to work with the NHS and our health and care agencies as well as our technology and security partners, with a focus on getting it all back on track. systems over the weekend and early next week.”

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