Milton’s owner speaks out about restaurant incident caught on video in Kitchener


The proprietor of Milton’s Restaurant in Kitchener is talking out a couple of video exhibiting a person with a service canine being forcibly faraway from the premises on Wednesday.

Dionisios Gianopoulos spoke with CTV Kitchener Friday, and says the video doesn’t inform the entire story.

“After all we wish everyone to come back right here, we’re a enterprise,” he stated. “We had nothing to do with the canine. We stated the canine has to have a allow. You don’t present [it], canine not allowed.”

“We’ve so many purchasers that are available right here with canines, eye canines, or something,” stated Gianopoulis. “They present their allow the primary time they arrive in right here, and the subsequent time we don’t ask them once more. However the first time everyone has to indicate [them].”

CTV Information spoke with Justin Leckie, the person with the service canine within the video, on Thursday.

He stated he was seated when two males approached him, demanding to see his service canine’s certification.

Leckie, who lives with Asperger’s, stated the canine is a consolation to him.

“I don’t simply present my papers to anyone,” he defined. “She helps me with normal nervousness, panic assault, despair, that kind of factor.”

Leckie stated he was holding the canine’s papers when he was requested to go away the restaurant.

“I resisted as a result of I stated ‘No, I haven’t executed something improper,’” he says. “They weren’t having any of it. They stated for those who don’t rise up proper now we’re dragging you out proper now. They usually did.”

CTV Information reached out to the Waterloo Regional Police Service Friday; a spokesperson stated their investigation is ongoing they usually nonetheless need to speak to any witnesses.

Premier Doug Ford was additionally requested to weigh in on the video Friday.

“It’s an actual unlucky scenario,” says Ford. “, when you’ve got a service canine, it’s authorized to carry a service canine right into a restaurant. So it’s unlucky, and that’s for any proprietor, be respectful of service canines and the those who carry them into your eating places.”


The incident has raised plenty of questions on guidelines surrounding service canines.

The canine within the video is known as is Epinonine and she or he goes in all places with Leckie.

“We simply name her Epi for brief,” he says.

The person who educated Epi spoke to CTV Information Kitchener on Friday.

“It was extraordinarily, extraordinarily distressing watching the canine undergo this, and Justin to undergo that,” stated Doug Chivas, the proprietor of Working Paws.

He licensed Epi as a service canine in April of 2018 after she underwent between 400 and 700 hours of coaching alongside Leckie.

“Epi principally applies deep stress if he get anxious, that kind of factor.”

Chivas stated within the video Epi regarded confused, however remained calm.

“There wasn’t any aggression on Epi’s half. She’s educated to not be aggressive and that’s half my evaluation.”

In keeping with the Accessibility for Ontarians with Disabilities Act, any service animal should be allowed to stick with their proprietor whereas they obtain companies in taxis, grocery shops and eating places.

“Service canines enable for people on the spectrum to expertise what all of us expertise with that help,” stated Kelly Wilson, the event coordinator for Autism Ontario.

She needs these within the service trade to familiarize themselves with the Incapacity Act.

“I consider that it takes not simply our group however a complete sense of group to face up and say what isn’t proper.”

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