SpiceJet Faces Ransomware Attack, Passengers Left Behind At Airport Due To Delayed Morning Departure
Hundreds of SpiceJet passengers have been stranded at various airports as a result of a ransomware attack affecting flights departing Wednesday morning.
Confirm the development, a SpiceJet The spokesperson announced that a ransomware attack on Tuesday night delayed the departure of flights this morning.
“Certain SpiceJet systems were exposed to a ransomware attack last night that affected and delayed flights departing this morning. Our IT team prevented and remedied the situation. and flights are operating normally now,” SpiceJet tweeted after receiving numerous queries about departure delays.
#Important update: Certain SpiceJet systems faced a ransomware attack last night that affected and delayed flights departing this morning. Our IT team has contained and rectified the situation and flights are now operating normally.
– SpiceJet (@flyspicejet) May 25, 2022
Meanwhile, as passengers stranded at airports have raised concerns about delays, ground staff have informed them that ‘servers are down’. One of the passengers Renu Tilwani tweeted that a flight to Bangalore, which was scheduled to depart at 9:30am, is now reflected as leaving at 1:30pm. However, officials did not provide details of the technical glitch, saying they were unable to track developments.
The flight to Bangalore is scheduled to depart at 9:30 but is estimated to depart at 1:30 pm. Do not provide other details regarding technical problems.@JM_Scindia @aai_gwalior@flyspicejet
– Renu Tilwani (@ 124blessedsoul) May 25, 2022
Passengers are questioning SpiceJet on Twitter about their statement about the resumption of normal operations.
Back in 2020, SpiceJet was reported affected by a security vulnerability that exposed the personal information of more than 1.2 million passengers, including flight information. The information is said to have been found in an unencrypted database file after a security researcher gained access to the SpiceJet system by forcing a password.
As reported by TechCrunch, the breach was by a security researcher, whom the publication did not name, because they may have violated US computer hacking laws. The report details to claim that the researcher gained access to one of SpiceJet’s systems by forcing what is known as an “easily guessable password”. The system contains an unencrypted backup file with the private details of more than 1.2 million passengers, as of last month, including valuable details of the month of travel such as name, phone number , email address, date of birth and flight information.