Tenants frustrated as Canada Post suspends mail service to Calgary apartment complex – Calgary

Residents of a southwest Calgary residence complicated are elevating issues after Canada Publish suspended mail service to the constructing.

Based on tenants of the Belford Home residence constructing simply off 17 Avenue S.W., mail supply out of the blue stopped within the complicated two months in the past.

“The mail stopped coming,” tenant and property supervisor Donna Younger advised World Information. “Then I had tenants calling me and asking the place is the mail?”

Canada Publish mentioned mail supply was suspended on the constructing as a result of security issues.

Nonetheless, tenants within the constructing advised World Information they didn’t obtain any notification of the stoppage.

Younger mentioned she was advised by Canada Publish that the security issues are centered round individuals sleeping within the lobby of the constructing — which is accessible with out a key, — in addition to harassment towards the supply particular person from some tenants.

Canada Publish didn’t reply to World Information’ questions on notifying residents or the precise incidents that prompted the suspension of mail supply.

“We take these conditions very severely – that’s, quickly stopping mail supply and the well-being of our staff. Our objective is at all times to discover a decision as shortly as potential for these conditions,” Canada Publish mentioned in an announcement. “It’s our accountability to make sure that our staff, who go to a whole bunch of addresses day by day, can ship mail and parcels safely.”

Based on Canada Publish, work is underway with property administration to handle the security issues so mail service can resume.

Within the meantime, tenants of the constructing are in a position to decide up their mail at Canada Publish’s depot close to Chinook Centre.

Younger mentioned that’s creating issues for tenants, as half of those that stay within the 44-unit complicated are supplemented by Calgary Housing Firm and don’t drive.

“They’re all upset,” she mentioned. “A few of them get cheques month-to-month to pay for his or her lease and so they can’t pay their lease as a result of they need to take a half hour drive to choose up their mail.”

Now work is underway to enhance circumstances within the constructing, together with higher lighting within the hallways, within the hopes of restoring mail service sooner relatively than later.