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Toyota offers to buy back BZ4X EV as a potential remedy for wheel recall

Toyota is offering some owners of its BZ4X electric crossover a range of potential remedies, including buybacks, to deal with the situation. wheel recovery—But it still doesn’t have a solution to the problem.

Outright acquisition was mentioned as a possibility in a recent letter sent to US customer BZ4X and posted on Toyota BZ . Forum. The letter is a follow-up to confirming the recall, which also affects the jointly developed Subaru Solterra.

According to Japan’s safety agency, Japan’s safety agency has reported the problem for the first time.

2023 Toyota bZ4X Limited AWD

2023 Toyota bZ4X Limited AWD

Toyota is hoping to have a remedy in place in the next few weeks. But it asks customers not to drive their car until a vehicle is invented and implemented.

In the letter, the automaker said it would provide free rental and storage of the recalled vehicles. That includes reimbursing the loaned vehicle’s fuel costs — though the BZ4X is Toyota’s only all-electric model in the United States, so lenders can be gas or vans. hybrid.

The BZ4X is Toyota’s first mass-market EV model in North America, and the recall, which comes less than two months after the model’s launch, doesn’t exactly make for the best first impression.

2023 Toyota bZ4X Limited AWD

2023 Toyota bZ4X Limited AWD

That’s where this out-of-the-box remedy — and what sounds like a very high-end solution better suited to Toyota’s Lexus luxury brand — seems to come into play. As spokesperson Nathan Kokes explains green car report, there are some similarities here with how the brand treats its Mirai buyers.

“These are the people who are putting their trust in us,” says Kokes, showing how much they value loyal, early adopters.

Until there is a fix, Toyota is doing the right thing – and then several things. It offers a $5,000 line of credit for BZ4X car loans, or the purchase price if the vehicle has been paid in full. It also prolongs the time for Free fast charging through December 31, 2024, and the warranty is extended based on how long the recalled vehicle is inoperative.

2023 Toyota bZ4X at EVgo charging station

2023 Toyota bZ4X at EVgo charging station

Toyota does not need to extend these privileges to many customers. Only 280 BZ4Xs affected by the recall were shipped to the US and Canada. The recall affects a total of 2,700 BZ4X and 2,600 Subaru Solterra models globally.

In our first driveWe found the BZ4X to be charmingly different — and perhaps the hallmark of efficiency, which has always been Toyota’s strong point (with the exception of its trucks).

As the BZ4X recall continues, it’s likely that any plug-ins that dealers may have left in the lot will be Prius Prime models, like the RAV4 Prime was. sell much faster than the dealer can keep it in stock.

With additional reporting by Bengt Halvorson

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