This post was contributed by a guest Professor Vishaal Kishore, Executive Chairman of the Cisco-RMIT Medical Transformation Lab
A recent report from the Royal Australian Commission on Aged Care Safety and Quality tells us two important things. First – something systematic happening in aged care: the elements of the system do not work together to produce optimal results. Second – the problem is one of respect: our system does not treat individuals the way they should be treated.
Our challenge is to find ways to make Australia’s aged care system more connected and compassionate at the same time. And this is where technology has an important role to play – but the role is complex. Done right, technology can be at the core of making our systems more respected. Done poorly, technology can only contribute to making a disrespectful system more effective at disrespecting.
In Health Transformation Lab, we – along with Cisco – set out to explore the profound role technology can play in reorienting our aged care system around connectivity and respect. But those of us who work in innovation in the healthcare economy know that words aren’t enough – so we’re not just writing about why technology can. transforming care for the elderlybut also to prove how. The end result is something we are all extremely proud of – in a few short months, RMIT and Cisco were able to prove How technology can be used to improve the experience of those in aged care and also free up much needed time for staff to focus on their core role: providing Care services.
Perhaps most interestingly, these technologies all exist right now – our job is just to organize them and implement them in new and exciting ways.
In the coming months, the Health Transformation Lab is looking to work with industry partners, suppliers, and others interested in doing something meaningful to improve the lives of those in need. people who receive aged care services in multiple settings. Based on our early demonstrations, I am confident that government and the industry at large will begin to understand that technology is not something to balance with ‘human-to-human’ care, but rather what allows it.
To learn more about how working with Cisco combines research and technology to address key recommendations, read our report on Transforming aged care.