Business

Twitter cuts employees to deal with hate speech and trust and safety


Twitter Inc., under new owner Elon Musk, has made deeper cuts to its already dwindling trust and safety team, which handles global content moderation, as well as its related unit. hate speech and harassment, according to people familiar with the matter.

At least a dozen cuts on Friday night affected workers at the company’s Dublin and Singapore offices, according to people who requested anonymity discussing the changes not to be made public. They include Nur Azhar Bin Ayob, Twitter’s head of site integrity for Asia-Pacific, a relatively recent hire; and Analusa Dominguez, senior director of revenue policy at Twitter.

Staff on the social media misinformation policy teams, global appeals, and state media on the platform were also removed.

Ella Irwin, Twitter’s head of trust and safety, confirmed some members of the group were cut but denied that they targeted some of the areas mentioned by Bloomberg.

“For example, merging groups under one leader (instead of two) makes more sense,” Irwin said in an emailed response to a request for comment.

She said Twitter has removed roles in areas of the company that don’t have enough “volume” to justify continued support. But she said that Twitter has ramped up staffing in its claims department and that it will continue to have its head of revenue policy and the platform’s Asia-Pacific head of trust. and safe.

Musk bought Twitter for $44 billion in October, partially funding the deal with almost debt of 13 billion USD that requires pay interest about $1.5 billion per year. Since then, he’s embarked on a frantic quest to revamp the social media platform, which he says is in danger of bankruptcy and losing $4 million a day in early November.

Speaking on a Last month’s Twitter Spaces eventThe shrewd businessman likened the company to an “airplane going straight to the ground at high speed with its engine on fire and the controls not working”.

Since taking over the company, Musk oversaw layoffs or the departure of about 5,000 of Twitter’s 7,500 employees and establishing a “difficult” work environment for the rest.

Twitter faces multiple lawsuits over unpaid bills, including private charter flights, software services, and rent at one of its San Francisco offices.

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