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Volkswagen CEO says complex infotainment overhaul starts now

Earlier this year, the volkswagen The brand has updated its MIB 3.0 modular infotainment matrix software. The development has brought new features such as additional information in the digital gauge cluster, Park Assist Plus and Commute Assist. It also managed to correct some of the weaknesses we (and many others) have complained about since the launch of MIB, improving touch recognition, skirunning response time to touch input, tweaking the user experience, and adding over-the-air updates so owners don’t have to drive to seller for improvements. As we found in our Volkswagen ID.4 2023 First Drive, the most annoying components remain, such as capacitive buttons all over the place, unlit HVAC and volume controls, and some odd button placement. brand leader Thomas Schäfer spoke with Car magazine in LA Auto Show and promises continuous updates for the next two years.

He explains that the outcry from buyers and testers has gotten so bad that the Volkswagen Group Board of Directors has stepped in and continues to participate in monthly meetings about the system. The first task is to find the brand identity, then the specific model identity. Then it’s about creating logic for ergonomics and functionality for brands and system usage patterns by asking questions like “what are the top 10 functions that customers always need?” and set them to the first hard node level. The secondary function is then decided and placed. When he had made up his mind, he said the command was “Stay the same. Don’t change it!”

We are told that board meetings are more than just discussions, they are about trying out improvements,” the [technical] the group gathered the models and we sat down and tried them out. We can say: ‘This doesn’t really work. Who did this? Next!'” More frequent clinics invite random outsiders of all ages and abilities to test new ideas. “If you listen carefully,” says Schäfer, “you’ll know yourself. do’s and don’ts.” All of this sounds very basic, but a lot of basic and good ideas are thrown overboard when a company wants to be on top, and everything is sacrificed. to be on time.

The MIB 3.0 overhaul will begin as soon as “in the next few weeks” with a software update, but we don’t know what that update contains. Meanwhile, now that OTA updates are part of the mix, incremental tweaks will arrive faster. Next year, all the sliders will be illuminated and a revised steering wheel will debut on the new model. Tiguan will start bringing the physical buttons back to the cockpit. Additional hardware changes will continue through 2024. Of course, hardware takes the longest thanks VW The size of the team, Schäfer calls physical revisions “a huge task – because you have to change 100 tools and so many vendors globally to change it to something new. “

The ID.7 sedan and Tiguan are expected to arrive sometime next year.

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