Digital healthcare, ahead of the evolving pandemic; we see the burden of disease as unsustainable and there is a real need to move to a technology-enabled, preventive care model. However, the past few years have demonstrated the ability of technology to support our pressurized healthcare systems, creating a sense of urgency to rapidly accelerate its integration.
The power of digital connectivity and fair access
There’s no denying the power of digital connectivity throughout the pandemic; Telemedicine and virtual care was born and beyond its success, it has been admitted to do much of the same. Yet our health care systems have been outraged by the pandemic and not just by an increase in the need for urgent care.
Elective treatment has been delayed. On top of that, COVID-19 has exposed the digital divide in regards to the level of care people receive based on how connected they are, and the disparity in healthcare availability depending on where you live in a country. Worryingly, 58% of people have Can’t access important services During the pandemic lockdown due to unreliable internet. As a society, we have a duty to upgrade the healthcare journey to ensure equitable access and experience for all, while balancing the costs and resources of the public system. . Secure and digitally integrated healthcare platforms have the potential to aid our health system recovery path – both in the short term to respond to the pandemic and in the long term to transition to a model preventive health care. They create an ecosystem that allows care to be delivered in the most appropriate and personalized environment to the patient’s needs, and build security mechanisms. It’s important that these systems interact and work together to help ensure everyone has a seamless, contextual experience regardless of their care journey – be it with GPs, hospitals , council, in-home or in-home care, remotely or face-to-face.
A digitally powered healthcare system creates a more inclusive workforce
A digitally-assisted healthcare system also offers huge benefits – for both staff and patients. Combined work has the potential to create a more inclusive and empowered workforce, encouraging those who may have recently retired or left their jobs to return to the real world for part-time work. in remote roles. In part, combined solutions can help address the chronic condition health care workforce shortage and reinforce new virtual care models that can help reduce care backlogs. Plus, automating and streamlining processes through greater collaboration eases the burden of administrative tasks and increases productivity, while reducing service costs and CO2 emissions. .
A prettier, smarter care system that focuses on prevention and brings care closer to home using digital technology, is also a game changer for patients. For non-urgent care, a digital front door providing access to video consultations can be less disruptive than in-house care, with many consultations conducted in the comfort of one’s own home. For those with longer-term health conditions, a secure portal filled with health and well-being resources, virtual advice and access to wellness coaching can help them live healthier lives.
Technology-enabled healthcare is re-imagining the patient experience, while creating capabilities that redefine the way frontline workers deliver care, helping to improve patient outcomes and achieve be efficient in operation. The biggest challenge we face is making sure everyone can access these important services through affordable broadband and that they have the digital skills and devices to use. they.
Cisco solutions help our healthcare customers focus on what they do best, which is patient care. Experience a holistic care journey through digital booth infographic.
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