Consumers claim the product causes hair loss

Mielle Organics is under fierce criticism after many customers went viral, accusing the company’s products of causing this problem. hair loss.

Some people claim they started experiencing the effects after Procter & Gamble acquired Mielle.

However, the company has consistently denied allegations of any formulation changes in its products.

Now, The Shade Room’s Justin Carter is investigating the hair loss claims on ‘TSR Investigates’.

Here’s what customers have said about Mielle Organics and their alleged hair loss

According to Carter, Mielle has promised to serve its customers with “high quality” products formulated with “healthy” and “primarily organic” ingredients. However, consumers who have recently used the brand’s Rosemary and Mint collections may think differently.

a customer, Kourtney brownreportedly started using Mielle products around 2016. Brown told Carter that after using Mielle recently, she noticed “a lot” falling out in “clumps.” The second customer has a name Ngoc Robertson told Carter that she started using the Rosemary and Mint collection in 2022.

“I noticed [that[ my edges were thinning out,” Robertson alleged about her more recent use of the products. “And I was noticing that excessive hair was falling out — like clumps of hair.”

After undergoing medical tests and slowly removing the brand from use, Robertson began seeing others share similar alleged experiences on social media.

A Biochemist Weights In On The Controversy Surrounding The Hair Care Company

Carter spoke exclusively with biochemist and biophysicist Dr. Jocelynn Nelson about the allegations against Mielle. Nelson explained that it’s unclear whether Procter & Gamble is still utilizing the same suppliers Mielle used at its inception.

“And different suppliers have different standards,” Nelson explained.

Scroll above to watch as Carter pulls receipts for the ingredients reportedly used in the brand’s Rosemary and Mint collection. Additionally, Dr. Nelson shares insight into what Mielle’s customers could be doing to unknowingly cause damage to their strands. Furthermore, Carter also shared a public statement from Mielle Organics in response to the controversy.

RELATED: A Georgia Mother Is Killed In Domestic Dispute Outside Of Courthouse | TSR Investigates