Google Maps on Android Auto gets new crash reporting feature: What it is and how it works

Google has rolled out a crash reporting feature on Android Auto, allowing drivers to report accidents, hazards, and other road conditions from their vehicle’s infotainment system. This addition enhances safety and improves navigation for users by allowing them to share real-time information about the road ahead.

Now, drivers can quickly report various problems on the road, including accidents, traffic jams, construction zones, and hazards like potholes or debris. By doing so, they contribute valuable data that can help fellow drivers avoid potential dangers and adjust their routes accordingly.

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How to use the problem reporting feature

To report a problem using Android Auto, drivers must tap the “Report a problem” button on the Google Maps interface. Next, they can select the relevant category for the incident and provide additional information, including the specific location and severity of the incident. This user-generated content supports a more informed driving experience for everyone.

Google Maps’ new warning system about fake reviews

In addition to the problem reporting feature, Google Maps is also introducing a new warning system to identify businesses that may have a lot of fake reviews. This warning displays a message on business profiles suspected of containing a high percentage of inauthentic reviews. Users can now navigate their options more effectively.

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Reports indicate that Google has launched a warning tag system on Google Maps. This system notifies users when one or more fake reviews have been removed from a business listing. First introduced in the UK, this feature has also started appearing in the US market.

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The alert warns users that a particular business profile may show “unusually high or low ratings.” By providing this information, Google enables users to make more informed decisions about local businesses and services. However, Google has not provided specific criteria to determine what constitutes an unusually high or low number of fake reviews.

Steps to report a problem on Google Maps

1. Open the Google Maps app on your mobile device.

2. Enter your destination and start navigating or just view the map.

3. On Android, tap the “+” (More) icon at the bottom right.

4. On iPhone, tap the ‘Report’ button at the bottom.

5. Choose from options like accidents, speed traps, road blocks, traffic jams or other hazards.

6. Confirm the report, then tap Send to share the information with other users.

Once submitted, the report will appear on the map, assisting other drivers with safe navigation.