Kuro Games offers gift cards to Japanese players

Responding to the controversy in which Kuro Games accidentally leaked over 200 personal emails of disgruntled people Howling Wind and Waves players, Kuro Games will give anyone with leaked information an Amazon gift card worth 10,000 JPY. The email from Kuro Games also explains in more detail why this happened in the first place. [Thanks, keioday2]

Because contextJapanese version of Howling Wind and Waves There is a serious translation error in the description of Verdant Summit. The weapon’s effect increases Heavy Attack DMG after performing Introductory Skill or Resonance Release. However, the Japanese version accidentally wrote it as Resonance Skill and Introduction Skill. As an apology, Kuro Games has offered a refund. But when responding to customers requesting refunds, it accidentally hit “Reply All” instead of BCC. This means that players in the reply thread have seen the personal emails of over 200 people who have contacted Kuro Games for the same reason.

Twitter user “keioday2” posted a follow-up email from Kuro Games. The company noted that it has apologized for the incident and is working to improve things behind the scenes to prevent this from happening again. According to the email, the partner company is the unit responsible for processing the email. When responding to the refund request, the person in charge was not careful and did not check carefully before pressing reply all. To prevent this from happening again, Kuro Games is reinforcing the importance of being careful when handling personal information within the company, as well as enforcing stricter rules when sending emails.

As an apology, it will give everyone whose emails were leaked an Amazon gift card worth 10,000 JPY. To answer those wondering if this is just a scam, keioday2 disclosure the email address that sent it. Email is “[email protected]” seems legit. They also noted that the email did not include telltale signs of one gift card scam. This includes instructing the person to fund the card with real money. With this, the story regarding the Verdant Summit controversy seems to have come to an end.

Howling Wind and Waves To be available on Windows PCs and mobile devices.