Meta Seeks Urgent Correction for AI Chatbot’s Confusion About US President’s Name
Techthe inability of Meta’s AI Chatbot to identify the current president of the United States was raised in a state of emergency by Facebook owners this week, demanding a quick fix, a person familiar with the matter said. This topic says.
Republican Donald Trump was inaugurated as president on Monday, succeeding Democrat Joe Biden. However, on Thursday, Meta AI Chatbot still said Biden was president, according to the source and a Reuters review of the service.
When asked by Reuters on Thursday to name the President, Meta AI replied:
“The current President of the United States is Joe Biden. However, according to the most recent information available, Donald Trump was sworn in as president on January 20, 2025.”
The issue prompted Meta to initiate an emergency procedure it uses to fix urgent problems with its services, known within the Company as SEV or “site events,” according to people familiar with the matter. job.
Asked for comment, Meta spokesman Daniel Roberts said: “Everyone knows the President of the United States is Donald Trump. All generational AI systems sometimes return outdated results and we will continue Improve your features.
He did not comment on what emergency procedures, if any, Meta had implemented.
It was at least the third emergency procedure undergone this week related to the US presidential transition, sources told Reuters.
The incidents drew widespread complaints from social media watchers scrutinizing Meta’s platforms for signs of political change after CEO Mark Zuckerberg appeared at the inauguration. Trump on Monday and rolled out a series of changes in recent weeks aimed at repairing relations with the incoming administration.
These changes include eliminating the US fact-checking program, elevating Republican Joel Kaplan as the new global chief executive, electing a close Trump friend to the board and ending the its diverse program.
In an incident this week, Meta appeared to force some users to re-follow the profiles of Trump, Vice President J.D. Vance and First Lady Melania Trump on Facebook and Instagram, even after the users unfollowed them. Follow those accounts.
That problem arose during the company’s normal process of transitioning official White House social media accounts to new control when a presidential administration changes, the company said Wednesday.
In this case, an error occurs because the transfer has been prolonged and the system does not log “unfollow” requests from users while it is in progress, prompting Sev1 to give top priority, speaker.
Another emergency procedure involved an issue where Meta’s Instagram service blocked searches for the hashtags #Democrat and #Democates for some users, while enabling results without issue for #Republican .
A Meta spokesperson acknowledged the issue on Tuesday but said it affected “people’s ability to search for a number of different hashtags on Instagram — not just those on the left.”
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